Booking Manager gives you a possibility to generate the precise report about financial performance of all your customers or just for your new partners. The System remembers your booking history so you can display values for any period that you select and track the progress of individual partner. The report will show the number of reservations each client has made and also in details how much profit you have earned in selected period.
You can create a ‘Conversion Rate’ report and see how many requests from each client have actually been converted to a fixed booking. This unique feature will give you exact information on total number of requests, confirmed bookings and conversion rate in percentage.
Once you have a clear overview of cooperation efficiency, you can easily decide how to improve business relationships. For example, if the report suggests that you have a loyal client with high conversion rate you can consider rewarding him and for the ones with lower conversion rate find ways to motivate them and gain more successful bookings.
We use Booking Manager every day. I like the possibility of having the access to the system from my mobile phone, so even in the evening when I am with my friends I can check the best offers and create direct options or bookings.
We always dreamed that the client could be able to get all optional extras in a few clicks. That was not possible until MMK introduced the XML service, which enabled us to get all info about current discounts and availability.
We have already noticed enquiries coming in from new sources and as the system is linked to our new website it is much easier for potential clients to find a good overall picture of our fleet and sailing areas.
