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Anonymised Communications

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As a  fully  independent partner, Booking Manager recognizes its unique position on the market and maintains guarding confidential data to ensure the anonymity and security of communications within the System by effectively generating an opportunity for the yacht charter business community to co-create a mutually beneficial standard of customer service.

Anonymous Communication

The System allows agents to complete crew lists directly within Booking Manager, eliminating the need for additional tools or platforms. Charter operators can share essential trip information, such as pre-departure protocols, with charter guests without accessing their sensitive contact details. This ensures a smooth check-in process for customers while maintaining sensitive data confidentiality.

Enhaced Customer Satisfaction

This new anonymized communication channel greatly improves customer satisfaction by enabling crucial information such as pre-departure procedures, exact check-in time etc. to be communicated in a timely manner and further eliminating endless messaging threads or loss of important charter details.

Customizable Communication

Agents are able to retain full control over communication with charter guests and disable automatic forwarding within the System. Within the Booking Manager Portal, the default setting remains "Disabled" until the agent decides to improve customer satisfaction by enabling anonymized direct communication of crucial information to the Charter Operator, while the agent always stays in the loop.
Application Form
Igor Ibarguchi

Clients Speak For Themselves

With mobile version of Booking Manager we are able to access our planning tables, bookings, invoices and address book, wherever we are - even at the sea!

Igor Ibarguchi,
General Manager, Rumbo Norte 7 34 35 40
Sanja Bozovic

Clients Speak For Themselves

“At Montenegro Charter, we believe that every client is unique and deserves a tailor-made experience. We pride ourselves on our attention to detail, our commitment to excellence, and our passion for yachting. Our new website captivates our mission to bring truly the best of yachting to all of our clients!”

Sanja Bozovic,
CEO at Montenegro Charter 7 34 35 40
Sergej Semjonovs

Clients Speak For Themselves

“Sailing DNA website is our online answer to the question of how to empower individuals to explore the world's oceans and embrace the thrill of sailing. Thanks to the MMK team we can now share our passion and years of experience with our clients on our website where we can clearly show that our charters are designed to create lasting bonds between sailors, the sea, and the environment.”

Sergej Semjonovs,
Director at Sailing DNA 7 34 35 40