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Anonymised Communications

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As a  fully  independent partner, Booking Manager recognizes its unique position on the market and maintains guarding confidential data to ensure the anonymity and security of communications within the System by effectively generating an opportunity for the yacht charter business community to co-create a mutually beneficial standard of customer service.

Anonymous Communication

The System allows agents to complete crew lists directly within Booking Manager, eliminating the need for additional tools or platforms. Charter operators can share essential trip information, such as pre-departure protocols, with charter guests without accessing their sensitive contact details. This ensures a smooth check-in process for customers while maintaining sensitive data confidentiality.

Enhaced Customer Satisfaction

This new anonymized communication channel greatly improves customer satisfaction by enabling crucial information such as pre-departure procedures, exact check-in time etc. to be communicated in a timely manner and further eliminating endless messaging threads or loss of important charter details.

Customizable Communication

Agents are able to retain full control over communication with charter guests and disable automatic forwarding within the System. Within the Booking Manager Portal, the default setting remains "Disabled" until the agent decides to improve customer satisfaction by enabling anonymized direct communication of crucial information to the Charter Operator, while the agent always stays in the loop.
Application Form
Roman Schneider

Clients Speak For Themselves

We use Booking Manager every day. I like the possibility of having the access to the system from my mobile phone, so even in the evening when I am with my friends I can check the best offers and create direct options or bookings.

Roman Schneider,
Deputy Manager, Seawolf 26 28 2 38
Rasika Twist

Clients Speak For Themselves

"We are delighted to launch our new website with Booking Manager. We chose booking manager as our partners as they offered the functionality to display live availability on our website along with modern, sleek website design. We are optimistic that the new website will bring more sales and new clients to Conch Charters."

Rasika Twist,
Office Manager at Conch Charter 26 28 2 38
Robert Vrabac

Clients Speak For Themselves

“We reached out to MMK as we needed to branch out our growing business by creating a modern website. Form the initial point of contact they understood our needs and were able to build the Titarosa website just as we imagined it! Using their yacht charter specific know-how, we now have a website that we are extremely proud of. It is responsive, beautifully designed and ultimately meets all of our client needs. I would recommend their web development and design to everyone in yacht charter.”

Robert Vrabac,
CEO at Titarosa 26 28 2 38