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Anonymised Communications

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As a  fully  independent partner, Booking Manager recognizes its unique position on the market and maintains guarding confidential data to ensure the anonymity and security of communications within the System by effectively generating an opportunity for the yacht charter business community to co-create a mutually beneficial standard of customer service.

Anonymous Communication

The System allows agents to complete crew lists directly within Booking Manager, eliminating the need for additional tools or platforms. Charter operators can share essential trip information, such as pre-departure protocols, with charter guests without accessing their sensitive contact details. This ensures a smooth check-in process for customers while maintaining sensitive data confidentiality.

Enhaced Customer Satisfaction

This new anonymized communication channel greatly improves customer satisfaction by enabling crucial information such as pre-departure procedures, exact check-in time etc. to be communicated in a timely manner and further eliminating endless messaging threads or loss of important charter details.

Customizable Communication

Agents are able to retain full control over communication with charter guests and disable automatic forwarding within the System. Within the Booking Manager Portal, the default setting remains "Disabled" until the agent decides to improve customer satisfaction by enabling anonymized direct communication of crucial information to the Charter Operator, while the agent always stays in the loop.
Application Form
Sandra Maraš

Clients Speak For Themselves

"Customer experience is our highest priority and we wanted the website to reflect that. By simplifying the booking process our clients are able to get all the information needed to book the sailing Hollidays that fit their needs. Bareboat, crewed or cabin, our website offers it all!"

Sandra Maraš,
Booking and Product Manager, Orvas Yachting 32 29 25 38
Umut Güler

Clients Speak For Themselves

“www.Solesail.com was an idea and a project which brought all of us at SoleMarine Yachting great joy and excitement. We always aim to provide our clients with a supreme service and make their whole sailing experience unique and memorable. Thanks to MMK we were able to overcome all challenges with ease and have a website which fully represent this exact message.”

Umut Güler,
CEO at SoleMarin Yachting 32 29 25 38
Adriana Bošnjak

Clients Speak For Themselves

“We were looking for a way to offer real-time availability online but did not want to compromise on the way our yachts and crew were presented.  OSH priority is a high-end service after all. With Booking Manager option for  the Crewed Charter we don't need to compromise! Our fleet and most importantly our crew is presented in a modern way and we are able to showcase it to over 5000 Booking Manager broker partners! Finally, we have a solution to increase the bookings and organise our operations!"

Adriana Bošnjak,
Charter Broker at Ocean Sailing House 32 29 25 38