Yildiz Yachting manages a fleet of 42 yachts from 32 to 50 ft, based in Orhaniye and Fethiye, Turkey. Set up in 1992 by experienced sailors, Yildiz team feels they offer more than ‘just another company’ selling charter holidays. Their team is specialized in bareboat and flotilla sailing but they can also provide a skipper for guests who have little or no sailing experience. Yildiz flotillas are very popular as they are informal and yet their very experienced flotilla leaders offer a wealth of knowledge and experience for those sailing in these wonderful waters. The volume of repeated clients seems to suggest that Yildiz Yachting understands guests requirements.
Yildiz Yachting became a Booking Manager partner at the end of 2014. which improved their business processes. They are now able to send accurate and attractive price proposals in a fraction of the previous time and these can also easily be edited if necessary. "Options and bookings are also much quicker to deal with, with all the sent information appearing in our sent-box to be kept on file. " - says David. Since they became Booking Manager partner, they noticed enquiries coming in from new agencies and portals as Booking Manager System is connected to more then 1500 agencies and 200 websites. That way, it is much easier for potential clients to find a good overall picture of their fleet, sailing area, all special discounts that they are offering, etc.
Also by automating the Yildiz Yachting website with Booking Manager web engine, they achieved seamless update of all data and accurate information for the clients at all times. The website now follows the situation in the booking office in real time - at any time of day or night clients are now able to search for available boats, book directly online and receive promotional offers automatically.
In order to make their job much easier and more effective in the new season, Yildiz Yachting started to use more and more Booking Manager's features. "We look forward to using other parts of the system for check-in and accounting in our bases, once the season re-starts. Previous systems we have used have been overly complicated, cumbersome and very slow." - says David.
To learn more about Yildiz Yachting, visit their website: www.yildizyachting.com